HangLobby
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Terms

Terms of use

Version 0.1 (draft, 20 September 2026). This text is written in plain language and will be reviewed by a lawyer before the public launch.

1. What this is

HangLobby is a network of public chat rooms with screen names. Anyone can read along; whoever joins in picks a screen name per room. Rooms are run by their owner and moderators; the platform sets the limits and steps in when there is serious abuse.

2. Account and screen name

  • You sign in with an e-mail code. Your e-mail address is not shown; in rooms you are visible under your screen name.
  • On partner websites you can sign in with your account on that site. That site then gives us only an anonymous link, no e-mail address and no roles.
  • You are responsible for what happens under your account. Do not share your code.

3. Behaviour and content

  • No threats, hate, harassment, sexual content involving minors, encouragement of self-harm or illegal trade. Rooms may have stricter house rules.
  • Messages can be checked automatically beforehand and reviewed by people. A decision always has a reason; you can appeal once.
  • At the audio table, short fragments from speakers can be checked automatically as text. No recordings are kept.
  • Chat messages disappear after the room's retention period (30 days by default). Topics you deliberately publish stay and can be found.
  • You keep the rights to what you write and give us permission to show it within the platform and on partner sites where the room is embedded.

4. Paid plans

  • Plus (personal) and Own room (per room) are subscriptions; the current prices are on the pricing page, including VAT for consumers.
  • Payments run through our payment provider (Stripe). We do not keep card or bank details; you will find invoices under My rooms → Subscription.
  • A monthly plan can be cancelled monthly and runs until the end of the paid period; a yearly plan until the end of the year. You cancel it yourself via Manage.
  • Right of withdrawal: as a consumer you have 14 days to reconsider. Because the subscription starts immediately, you agree to immediate delivery when you take it out; if you cancel within 14 days you only pay pro rata.
  • If a payment fails, you have 14 days to put it right. After that the paid features lapse; a private room stays private and becomes read-only. Nothing becomes public because of a payment problem.
  • With a reversal or chargeback the paid features lapse immediately.

5. Room owners and partners

  • As an owner you are responsible for the house rules and the moderation of your room, within these terms.
  • If you embed the room on your own site or let your members sign in via your site, you remain responsible for your own site and your own members; we are responsible for the platform.
  • Administrators of a partner site do not get administrator rights on the platform; rights in a room come only from the owner of that room.

6. Availability and liability

  • We do our best to keep the platform available, but we do not guarantee uninterrupted operation. We announce maintenance where possible.
  • Capacity limits apply to the audio table; when it is busy, new tables can be refused temporarily. Text chat stays available.
  • Our liability is limited to the amount you paid us in the twelve months before the event, as far as the law allows.

7. Ending

You can always delete your account (My rooms → Privacy). We can limit or close accounts or rooms for serious or repeated violations, stating the reason.

8. Changes and contact

If we change these terms in a way that is unfavourable for you, we will say so at least 30 days in advance. Questions? Mail the address in the privacy statement. Dutch law applies.